FREQUENTLY ASKED
QUESTIONS.
Everything people ask before launch — matching, safety, bookings, money and data. If yours is not here, write to us.
General
Both stores are in review. Join the waitlist and we will email you once, on the day it goes live.
We launch across the EU first, in English, Spanish and French. Other regions follow.
There is a free Stage plan, plus two paid tiers — Spotlight and Star. Creators sell on the Star plan and pay a commission tied to their level, from 30% down to 20% only when they sell.
Yes. Switch between Dancer, Instructor, DJ and Organizer from one account at any time.
Matching & safety
You set your styles, level and city. Swipe through dancers who fit; a mutual like opens a chat.
Profiles are verified for identity before anyone can sell or receive payouts. We do not run criminal background checks — meet in public venues first.
Every profile, post, message, class, event and playlist has a report control. Our moderation team reviews every report.
No. It is built for dance partnerships. The Community Guidelines set out what is and is not acceptable.
Classes & events
Find the class, check the level, and book and pay in-app. It lands in your calendar with the venue details.
Full refund more than 48 hours before, 50% between 48 and 24 hours, none inside 24 hours unless the instructor agrees. Instructor cancellations are always refunded in full.
The organizer does, through the platform. Each listing states its own refund terms.
The ticket price is refunded in full.
Money & payouts
Earnings become available once the service is delivered and the buyer refund window has closed, then settle on a rolling basis. Minimum payout €25.
A commission per completed sale set by your creator level — 30% at level 1, falling to 25%, 22% and 20% as you progress — plus payment processing charged separately and shown on your statement.
Yes. You are an independent seller responsible for income tax, social contributions and VAT where it applies. We report earnings where the law requires, including under DAC7.
Digital content delivered immediately loses the 14-day withdrawal right once the download begins — you consent to that at checkout. Faulty or misdescribed content is always refundable.
Data & accounts
In the EU, under GDPR. The Privacy Policy sets out exactly what we collect and why.
Yes, from account settings at any time. We retain only what we are legally required to keep.
Yes — you have a right of access and portability under GDPR. Request it from account settings or by email.
Write to the legal team; we respond within 30 days as required under GDPR.
STILL HAVE A QUESTION?
Support answers within 5 working days. Legal and privacy requests within 30 days, as GDPR requires.
TRILLION DANCERS